Refund policy
All sales of trading cards are final. We do not accept returns or exchanges under any circumstances, with the following exceptions:
-
Failed Delivery: If your order was not delivered and tracking confirms a delivery failure, please contact us with proof and we will investigate and resolve the issue accordingly.
-
Damaged Items: If your trading cards arrive damaged, we require:
-
Clear photographic evidence of the damage.
-
That the damaged product be returned to us within 7 days of receipt.
-
Please contact us at mastrorips@gmail.com prior to sending any items back to ensure your return is authorized. Unauthorized returns will not be accepted.
We appreciate your understanding and support!